Greater Tacoma Convention Center Certified Sensory Inclusive

Partnership aligns with department mission of providing welcoming spaces for all

The partnership with KultureCity promotes an accommodating and positive experience for all guests and fans in alignment with the department’s mission and values to provide inclusive and welcoming spaces. 

The certification process entails staff training by leading medical professionals on how to recognize guests and fans with sensory needs and manage a sensory overload situation. Sensory bags, equipped with noise cancelling headphones, fidget tools, verbal cue cards, and weighted lap pads will also be available to all guests at the Dome and Convention Center who may feel overwhelmed by the environment.

Sensory sensitivities or challenges with sensory regulation are often experienced by individuals with autism, dementia, PTSD, and other similar conditions. One of the major barriers for these individuals is sensitivity to over-stimulation and noise, both factors that can play a large part of the environment at some events. This new certification signifies that members of the venue staff are now better prepared to assist guests with sensory sensitivities and provide the most comfortable and accommodating experience possible. 

Prior to attending an event, families can download the free KultureCity App where they can view the sensory features available and where they can access them. Also on the App is the Social Story that provides a preview of what to expect.

“Our communities are what shapes our lives and to know that the Tacoma Dome and Greater Tacoma Convention Center are equipped to go the extra mile to ensure that everyone, no matter their ability, is included in their community is amazing. We’re honored to partner with Tacoma Venues & Events to provide a truly inclusive experience for all fans and guests!” Uma Srivastava, Executive Director, KultureCity. 

KultureCity is a leading non-profit recognized nationwide for using its resources to revolutionize and effect change in the community for those with sensory needs, not just those with autism. Since the program’s inception, KultureCity has created over 700 sensory-inclusive venues in four countries: this includes special events such as the NFL Pro-Bowl, NFL Super Bowl, MLB World Series, and MLB All Star Weekend. KultureCity has won many awards for its efforts, including the NASCAR Betty Jane France Humanitarian Award in 2017 and the 2018 Clio Sports Silver for social good in partnership with Cleveland Cavaliers/Quicken Loans Arena. The Cleveland Cavaliers’ Quiet Space Sensory Room at Quicken Loans Arena was a finalist for the 2018 Stadium Business Award, KultureCity was named one of the World’s Most Innovative Companies for 2019 and 2020 by FastCompany and recently won the Industry Partner Award in The Stadium Business Design & Development Awards 2019.